Shipping policy
Shipping & Delivery Policy
Alvi Mart apne tamam orders TCS ke zariye deliver karta hai — Pakistan ki sabse bharosemand aur widespread courier network, jo 1,000+ locations aur 2,000+ destinations cover karti hai.
Order Processing: Har order 1–2 business days ke andar process aur dispatch kar diya jata hai. Dispatch hone ke baad aapko SMS aur email par TCS tracking (CN) number bheja jayega.
Delivery Timelines:
- Major cities (Karachi, Lahore, Islamabad, Rawalpindi): Same-day ya next-day delivery available
- City-to-city express delivery: 1–2 business days
- Remote/dur-daraz areas: 3–5 business days
Delivery Charges: Poore Pakistan mein har order par delivery bilkul free hai — koi minimum order amount ki zarurat nahi.
Cash on Delivery (COD): Poore Pakistan mein COD available hai. Aap chahen to online payment bhi kar sakte hain (agar available ho).
Tracking: Apna order humari website ki "Track Order" page se ya seedha tcsexpress.com/track se track kar sakte hain, apne CN (tracking) number ke zariye.
Delays: Weather, public holidays, ya peak sale season (jaise Eid, 11.11) ke doran delivery mein thoda delay ho sakta hai — hum poori koshish karte hain waqt par pohanchane ki.